Frequently asked questions

That depends on the business value, scope and technical complexity. A focused website requires a different investment than a commerce platform, an internal system or an AI integration. After a short diagnosis you receive one proposal with a clear scope, price, planning and any recurring costs. Changes outside that scope are discussed in advance.

A focused website usually takes a few weeks; complex platforms and internal systems can require several months. Every project runs in phases: diagnosis, direction, design, build, testing and launch. The planning assumes timely feedback, content and access from your side.

After full payment you receive the rights to the project-specific deliverables as agreed in the proposal. Open-source components, third-party software and existing or reusable Niyrah components remain covered by their own licences or rights. You receive a professional handover within the agreed scope, so you are never unnecessarily locked in to one supplier.

We agree on that in advance. You can choose a care or support plan with monitoring, maintenance and agreed response times, or a clean handover to your own team. Without a separate care agreement, structural maintenance after the agreed remediation period is not included.

Yes. Accounting, planning, CRM, payment providers, databases and other tools can be connected through APIs and automations. We keep what works well and only replace what demonstrably holds you back.

With a short introduction. Where useful, this is followed by a focused diagnosis of your current digital operation. You then receive one concrete proposal with scope, approach, planning, investment and responsibilities.

New wishes are possible, but they are never quietly absorbed into the existing budget. We describe the additional work, the impact on timing and the additional investment. We only execute it after your written approval, except where an urgent security measure is necessary to limit immediate damage.

Only when the proposal explicitly says so. Domains, hosting, payment providers, databases, e-mail services, AI APIs and other external platforms often carry their own subscriptions and terms. Wherever possible, production accounts are registered directly in your company's name.

We build on the principle of minimal access: server-side secrets, roles and permissions, secure integrations and controlled data flows. Where Niyrah processes personal data on behalf of your company, responsibilities are formalised in a data processing agreement where required. Absolute security does not exist; maintenance and operational discipline remain important.

No. AI is only used where it adds practical value. For planning, rules, transactions or critical workflows, classic software, data analysis or mathematical optimisation can be a better fit. AI output can be incomplete or incorrect; important decisions still require appropriate human review. We don't sell AI for the hype — we choose the technique that best solves the business problem.

Not by default. Care plans can include 24/7 monitoring, but human availability and response times are agreed separately. That keeps expectations clear and support professionally scalable.

Yes. Within the agreed scope we document the relevant architecture, accounts and handover. After full payment, another team can maintain or extend the project-specific deliverables, taking third-party licences and reusable Niyrah components into account.